The usage history displays a wrong amount of used water/electricity and/or total costs.

Created by Support Ease2pay, Modified on Tue, 25 Apr 2023 at 12:18 PM by Support Ease2pay

If you think that your account history shows a higher water or electricity usage amount than you in reality used, please contact us through:

It may also be possible that the usage amount is displayed correctly but that the costs are way higher than it should be. Also in this case, please contact us through:

In both cases, we will check whether everything went correctly or not. If something went wrong, we will contact you and resolve the issue.

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